Shipping Policy

Last Updated: October 7, 2026

At KwiqKart, we are committed to delivering your books safely and conveniently across India. We use Shiprocket and its associated courier partners to facilitate shipping, shipment tracking, and delivery.

1. Shipping Availability

KwiqKart currently ships orders within India only.

We deliver to serviceable Indian pin codes supported by our logistics partners. Shipping availability may vary depending on the delivery location and courier serviceability.

We currently do not offer international shipping.

2. Order Processing

Orders are generally processed after successful payment confirmation.

Most orders are dispatched within 1–3 business days, subject to:

• Product availability

• Payment confirmation

• Order verification

• Operational and logistical requirements

Orders placed on weekends or public holidays may be processed on the next business day.

3. Shipping Charges

Shipping charges are calculated dynamically through Shiprocket based on factors such as delivery location, package weight, dimensions, and available courier services.

The applicable shipping charge will be displayed to you on the checkout page before you complete your order.

KwiqKart does not apply a fixed shipping charge to all orders.

Any shipping charges applicable to your order will be shown at checkout before payment.

4. Delivery Time

Orders are generally delivered within 3–7 business days after dispatch.

Delivery times are estimates and may vary depending on:

• Delivery location

• Courier partner

• Pin code serviceability

• Weather conditions

• Transportation conditions

• Public holidays

• Festivals or periods of high order volume

• Other circumstances beyond our control

Certain remote or less-accessible locations may require additional delivery time.

5. Shipment Tracking

After your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to monitor the status of your shipment.

KwiqKart uses Shiprocket and its associated courier partners for shipment processing, tracking, and delivery.

6. Delivery Attempts

Our courier partners may make multiple attempts to deliver your order.

Please ensure that the delivery address and contact information provided during checkout are accurate and complete.

If delivery cannot be completed because of an incorrect address, unavailable recipient, unreachable phone number, or repeated failed delivery attempts, the shipment may be returned to KwiqKart.

Additional shipping charges may apply if the order needs to be shipped again.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address.

KwiqKart is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or outdated address information provided by the customer.

If you need to change your delivery address, please contact us as soon as possible. We may not be able to change the address once the order has been dispatched.

8. Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated delivery period, delays may occur due to circumstances beyond our reasonable control, including:

• Weather conditions

• Natural disasters

• Transportation disruptions

• Courier operational issues

• Strikes or public disturbances

• Government restrictions

• High-volume periods

• Incorrect or incomplete delivery information

• Other unforeseen circumstances

If your shipment is significantly delayed, please contact our customer support team with your order number.

9. Lost or Undelivered Shipments

If your shipment appears to be lost or has not been delivered within a reasonable period after the expected delivery date, please contact KwiqKart.

We will coordinate with the relevant logistics or courier partner to investigate the shipment and determine the appropriate resolution.

10. Damaged Package or Book

If your package appears damaged at the time of delivery, please inspect the package and its contents whenever possible.

If the book is damaged or defective, please contact us within 7 days of delivery.

To help us investigate the issue, please provide:

• Order number

• Photographs of the package

• Clear photographs or video of the damaged book

• A description of the issue

Please refer to our Refund & Return Policy for information about return, replacement, and refund eligibility.

11. Unserviceable Pin Codes

If your delivery pin code is not serviceable through the courier services available through Shiprocket, we may be unable to deliver your order to that address.

In such circumstances, we may contact you to discuss an alternative delivery address or an appropriate resolution.

12. Payment Method

KwiqKart currently accepts online payments only through the payment methods made available at checkout.

Cash on Delivery (COD) is currently not available.

13. Multiple Shipments

If an order contains multiple books, the items may be shipped together or separately depending on product availability, order processing, and logistics requirements.

If your order is shipped in multiple packages, you may receive separate tracking information.

14. Contact Us

For questions regarding shipping or delivery, please contact us:

KwiqKart
Email: avik9468@gmail.com
Phone: +91 8578934968
Address: HOUSE NO 214, BLOCK – C, METRO VIHAR, DELHI, North West Delhi, Delhi, 110082
India

When contacting us about an order, please provide your order number so that we can assist you more efficiently.

15. Policy Updates

KwiqKart may update this Shipping & Delivery Policy from time to time to reflect changes in our shipping processes, logistics partners, services, or applicable requirements.

Any updates will be published on this page with the revised “Last Updated” date.