Shipping Information
Shipping charges are calculated dynamically at checkout based on:
- Delivery location (PIN code)
- Order weight and dimensions
- Courier partner availability
- Service type selected (standard/express where applicable)
Final shipping charges are displayed before completing the payment.
Estimated delivery time is typically:
- 1–7 business days for metro and major cities
- 3–10 business days for other locations in India
- Remote areas may require additional time
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your order directly through the courier partner’s tracking system.
Customs or import charges depend on the laws of the destination country.
If you are ordering within the same country, you will not be charged any customs fees.
For international orders, customs, duties, or import taxes may apply based on your country’s regulations. These fees, if required, are usually collected by the local customs office and are not included in your order total.
If you’re unsure, we recommend checking your country’s customs guidelines or contacting your local customs office.
Yes! We ship our books worldwide. Delivery times and shipping options may vary depending on the destination, but you can enjoy our books no matter where you are.
Returns & Refunds
We accept returns for books and eligible products under the following conditions:
- The product must be requested for return within 14 days of delivery
- Items must be in original condition
- Products must be unused, undamaged, and unmarked
- Original packaging, tags, and invoice must be included
Certain items are non-returnable, including:
- Digital products (if applicable)
- Gift cards or promotional vouchers
- Clearance or special sale items (if marked non-returnable)
To initiate a return, please contact our customer support team within 14 days of delivery with the following details:
- Order number
- Reason for return
- Images (if the product is damaged or defective)
Our support team will review your request and provide return instructions.
We accept returns for books and eligible products under the following conditions:
- The product must be requested for return within 14 days of delivery
- Items must be in original condition
- Products must be unused, undamaged, and unmarked
- Original packaging, tags, and invoice must be included
Certain items are non-returnable, including:
- Digital products (if applicable)
- Gift cards or promotional vouchers
- Clearance or special sale items (if marked non-returnable)
If you receive a damaged, defective, or incorrect product:
- Please contact us within 48 hours of delivery
- Provide clear photos or video evidence
- We will arrange a replacement or refund after verification
You can reach our customer support team via email, phone, or live chat. We are available 24×7 and ready to help with any questions about orders, deliveries, or returns.
We do not offer direct exchanges at this time.
Customers may return eligible products and place a new order separately.
- Orders can be cancelled only if they have not been shipped
- Once an order is shipped, it cannot be cancelled
- After shipment, the return policy will apply